Privacy Policy

At Mushroom Chocolate Shop, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your information when you visit our website or make a purchase. By using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

When you make a purchase or create an account on our website, we may collect the following personal information:

• Name
• Email Address
• Phone Number
• Billing Address
• Shipping Address
• Payment Information (credit/debit card details)
• Order History

1.2 Non-Personal Information

We may also collect non-personal information about your interactions with our website, including:

• IP Address
• Browser Type and Version
• Operating System
• Referring Website
• Pages Visited on Our Website
• Date and Time of Visit

1.3 Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and gather information about how you use our website. Cookies are small data files stored on your device that help us remember your preferences and understand site usage.

2. How We Use Your Information

2.1 To Process Orders

• We use your personal information to process and fulfill your orders, including payment processing, shipping, and delivery.

2.2 To Improve Our Services

• We analyze non-personal information to improve our website, products, and services, ensuring a better user experience.

2.3 To Communicate with You

• We use your email address and phone number to send order confirmations, shipping notifications, and updates about your orders.
• With your consent, we may send promotional emails and newsletters about our products, special offers, and events.

2.4 For Legal Compliance

• We may use your information to comply with applicable laws, regulations, and legal requests.

3. How We Share Your Information

3.1 Third-Party Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, and servicing you. These service providers include:

• Payment Processors
• Shipping and Delivery Companies
• Email Marketing Platforms
• Analytics Providers

3.2 Legal Obligations

We may disclose your information if required by law, regulation, or legal process, such as in response to a subpoena or court order.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of all or part of our assets, your personal information may be transferred to the acquiring entity.

4. How We Protect Your Information

4.1 Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL Encryption: We use Secure Socket Layer (SSL) technology to encrypt sensitive information transmitted online, such as payment details.
• Secure Data Storage: We store personal information in secure environments protected from unauthorized access.

4.2 Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

5. Your Rights and Choices

5.1 Access and Update Information

You have the right to access and update your personal information. You can do this by logging into your account on our website or contacting our customer service team.

5.2 Opt-Out of Marketing Communications

You can opt-out of receiving promotional emails and newsletters by following the unsubscribe instructions included in each email or contacting us directly.

5.3 Cookie Preferences

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect your ability to use certain features of our website.

6. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

7. International Users

Our website is operated in the United States, and your information may be transferred to, stored, and processed in the United States. By using our website, you consent to the transfer of your information to the United States and other jurisdictions as necessary.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Your continued use of our website after any changes constitutes your acceptance of the revised Privacy Policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

• 📞 Phone: +1 (408) 502-9425
• 📧 Email: support@mushroomchocolate.us
• 🏢 Address:
  Mushroom Chocolate
  3227 22nd St
  San Francisco, CA 94110
  USA